best rate guarantee

Why book directly with us?

Guaranteed lowest rate.
Always find the lowest rates on our website. Find a lower rate within 24 hours of booking? We will do our best to match it and give you a $50 resort credit!

No hidden fees.
No surprise fees added to your bill.

We’re right here on property.
Why book with anyone but the folks at the hotel?

Found a better rate elsewhere?

If you find a cheaper rate elsewhere either while researching your perfect dream vacation, or even up to 24 hours after booking, we will match it and give you a $50 resort credit. Contact us directly at 1-800-COUPLES (1-800-268-7537) to make your claim. Rates online must be publicly available and bookable on the Internet at the time of verification. Screenshots or other similarly produced images will not be accepted.

NOTE: This guarantee does not apply to:

  • Rates on “opaque” websites where the hotel brand and specific hotel are not known until the booking is made (E.G., Priceline,
  • Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities.
  • Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts.
  • Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by our hotel and a specified and limited group, and are not publicly available such as employee, offline wholesale/FIT, pre-paid rates which may include a voucher (including electronic vouchers), group or other specially negotiated rates.
  • Reservations made within 24 hours of arrival. Taxes, gratuities, service charges, early departure fees, or other fees and incidental charges.
  • Rate disparities due to fluctuations, rounding, or differences in the currency exchange rates.
  • Excludes errors and unauthorized bookings.