Staff Spotlight: Deston Smith

It's time of the month, where we showcase one of our incredible staff members. This month, we are highlighting Deston from Couples Negril. Read more to learn about this fun Guest Services agent and what he loves most about his role at Couples Resorts.

 

Carrie: How long have you been employed to Couples Resorts?
Deston: 9 Years

Carrie: What do you like most about your job?
Deston: The opportunity to meet different people from all over the world.

Carrie: How has working for Couples Resorts impacted your life?
Deston: Greatly. It has aided me in being a more rounded person, developed my interpersonal skills in dealing with staff and guests and also to be a more patient person.

Carrie: What is your favorite food/dish?
Deston: Pork/Pigtail with white Rice.

Carrie: Is there a particular person who motivates/inspires you at work?
Deston: Onique Reid – Front Office Manager and Gary Stephens – VP of Operations.

Carrie:Tell us a little bit about your family life.
Deston: Well, I am currently involved in a relationship.

Carrie: What is your most memorable moment or interaction with a guest?
Deston: I enjoy dining with myrepeat guests and feel proud when I am introduced by my General Manager to receive aresounding applause. It makes me realize how appreciated I am by guests.

Carrie: Describe Couples Resorts in one word...
Deston: Awesome!

Carrie: What is your greatest achievement to date?
Deston: Because of Couples Resorts and their commitment to improving Staff achievements, I was able to be selected to become certified in Wedding Planning through (WPIC).

Carrie: How did you get into your current role?
Deston: I was working in housekeeping, cross trained in sales then the position came available I applied for the position and got it.

Carrie: In your opinion, what makes CN so unique?
Deston: Definitely the Staff

 

Thank you, Deston, for your time and for all your hard work!

Carrie

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Comments

Bill and Denise Langman
10/03/2016
My wife and I have found Deston to be a great asset to Couples. Deston has created an atmosphere of coming home to relax with a family. It is always a pleasure to meet him upon our arrival.
Lisa and Roy Brigagliano
09/22/2016
Love Deston! He is so personable and always has a welcoming smile. He make you feel like you are home year after year! See you next year!
Stephen & Meghan Rak
09/22/2016
One of our favorite employees at CN. He's been there since our first visit and always welcomes us home with a big hug! CN is super lucky to have Deston. Can't wait to see him in November!
Paul & Cindy Davis
09/21/2016
Deston is amazing! He remembers us every year. Looking forward to seeing him again in March!
Tim and Michelle Bassett
09/21/2016
Deston is truly a very positive asset to Couples! Thank you for helping us in the past and in the future :) God Bless

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