I just saw the resort you are going to is CSS, it is a personal favorite of mine. Just don't go expecting a 5 star room, the rooms are a bit dated, but comfortable, and you are not in it anyway. CSS is IMO the most romantic of the 4 (we have stayed at 2 and visited all 4). The grounds are a tropical wonderland. Be sure to stroll through and explore every inch hand in hand. We always book a 1 bdroom ocean suite so we are up on the cliff and we completely enjoy our walk back up every evening stopping for a nightcap at the Balloon Bar. We took one day and went into every pool and hot tub (hardly anyone uses the pool up by the lobby, and I don't know why). There is a hot tub up near the Mineral Pool kind of hidden that is nice to go use at night. If you are into A/N this is the resort for it. If you are not be sure to go over in the evening for Sunsets, or at night to use the pool and hot tub.
I love the fact that every room at this resort has a view of the ocean, and room service for every meal.
If you are not happy with something or need something don't be afraid to ask for the Manager Pierre he will take very good care of you, those who sometimes come away unhappy are the ones who never ask or open their mouths.
The bad, lets see, once in a great while I may get a mosquito bite. Lobster is only 1 night a week and I can only get it at all the restaurants. The sing along at the Piano bar has to end. I might catch a whiff of someone smoking once in a while. Sometimes I get a sunburn because the sun is to bright. I get a little tipsy because of too much liquor being available or Red Stripe. Sleeping past 7 in the morning. Every now and then a cloud comes around and I may get wet from a passing shower, which also reminds me that the water is really wet. They have too many food choices for me to sample while I am there. The have to leave tomorrow notice is probably the worst bad thing.
So you’re staying at CSS. We’ve been to CSS as well as CSA and CTI. I’m racking my brain for an “oh-no”. I think it’s a good question. We do hype Couples up here because we love them, but it’s not always perfect in every way in everyone’s eyes, and sometimes it’s better to hear a few negatives (like you will always get about every resort on TA), just to be more realistically prepared.
Coming straight off a week at CTI, the age of CSS was a wee bit of a let down at first. We walked in and saw that our room was a bit dated, dark-ish and no view from the bed... but the sweeping, panoramic view from our enormous verandah instantly made up for that!... as did the large washroom (also with a view!). The rest of the resort also wasn’t as chic and modern as CTI, especially when comparing the lobbies and restaurant decor. Then there are the washrooms around the resorts. At CTI they were super modern and clean. They were always mopping. At CSS they were quite dated, dingy and not always super clean. The one by the Balloon bar is tiny. Was that a deal breaker? hell no, in fact, the dated aspects of the resort somehow gave it an old world charm totally opposite to CTI. It grew on us.
The stairs at CSS can be an oh-no for some. For us it was a way to walk off all that food and drink. We loved the lushness and romance of that resort. The spa huts were pretty rustic, especially compared to the modern spa at CTI, but the setting in the trees on the cliffs with the water crashing below was the best location of all.
CSS doesn’t have as nice a dive boat as CSA and CTI, but the dive staff there were just the best group of guys.
The water at CSS is really shallow and there were some urchins in the water. One guy stepped on one, so be watchful.
CSS doesn’t really have many, or large, covered or indoor common areas. We had dry weather all but one even when the sprinkles kept them from seating anyone along the beach. It then made it a bit busy and crowded under cover. The Balloon bar has a great patio off it where most of the action is, but if it rains the indoor space is kinda small. Speaking of small - the elevator by the mineral pool. Very cool though to have this elevator shaft sticking out of nowhere... with a great view from the top.
That was really grasping to find somewhat negatives. Our room was clean, staff were friendly, service was great and food was yummy. We loved exploring the gorgeous grounds and kayaking along the coast of it. The hot tub behind the mineral pool was so awesome at night. We had a fantastic time and would return. I say if you feel at all disappointed by anything, like the dated aspects, think instead of all the great aspects CSS offers. Be sure to explore it fully and enjoy it for what it offers.
Leaving is the biggest negative. Very sad moment. But one negative (its really not a negative, but something I hope the resort is working on ). They could really use some new beach chair cushions. They are really taking a beating because they are used as floats too. Maybe they are working on that.
We just returned from CSS. It is an amazing place and you will have a fabulous time. Any true negatives you find will be taken care of if you let the staff know. Our first night, the noise from the Balloon Bar was really, really loud. (we were literally right next door to it, a few feet away.) The next morning, we asked and they let us move to a different room. Our A/C wasn't working in one room. They came up that day and fixed it. (it was low on freon.) We are usually low maintenance people, and hesitated to ask, but they were great.
As others have mentioned, there are a ton of steps at CSS. It became a running joke with us. Just know that going in.