Randy this 2011 package sounds incredible and we are VERY interested.However this year we fell into a problem booking so early and I am concerned about having the same problem arise if we book a year out again.When we started looking at airfare we found that Spirit no longer flies on certain days and unfortunately the day of our arrival and departure were no longer coinciding with their flights.We have always flown with Spirit because of their low rates and Air Jamica has proven unreliable.(Canceling flights and such).Anyway when we asked our travel agent if we could change our dates by one day,arriving a day earlier,and departing a day earlier, she said we would loose our $500 spa credit for any change in the reservation.So that being said....is their anyway to avoid that situation from arising again??I hesitate to book for 2011 because of what we faced this year.We solved the problem by traveling to Miami to depart ,but quite frankly.....I really don't want to have to go in panic mode again when booking my airfare.It just became too much of a hassle.So is there away to lock in your rate and specials even if we find we have to change our dates due to circumstances beyond our control such as flight schedules?
We have the same problem as Justdiane, We'd love to book our Jan. 2011 trip now and get the $500 credit but the charters don't put out their flight schedules for next year until June and Delta is 330 days out at the most.
But the question remains...if your dates change due to flight schedule...will you be able to lock in the promo.Spa credit and room rate,will still be applicable???Guess I'm not understanding your response Randy.
Randy ....April 15th of this year???Because flight schedules are not posted for next, and can change in a years time.Which is what happened to us this year.Example being... Spirit stopped flying Sundays ,Tuesdays and Fridays from Ft.Lauderdale to Montego Bay.We were booked to arrive on Sunday and depart on a Friday.My travel agent said I would be unable to change my dates to accommodate those flights with out forfeiting spa credits.
We cannot predict what the airlines may or may not do. When you change dates, all systems consider it a cancel and rebooking, therefore the rebooking is subject to the rates/promotions available at that time.
I am sorry I cannot be more precise. IF you run into this situation, then the best I can say is for your travel agent to give us a call before making the change.
If I understand correctly, the $500 credit is a credit to your bill that can be used for anything, including reducing your overall bill if you do not charge anything to your room. However, if the rooms are all pre paid, how would the credit work, would the credit card have a credit, we get a check, what?
All Couples Resorts are on a cashless system now. That is, you cannot pay as-you-go for anything during your stay. Upon checkout you will be presented with a bill that includes anything you charged to your room. The $500 resort credit may be used to pay off these charges. If you do not purchase $500 worth of goods or services, there is no refund or credit after your departure.
I hope this helps. Bottomline - spend the $500 credit while you are at the property. Spa, gift shop, offsite excursions, telephone bill, Manager's Wine list, PADI certification... You should not have any problem finding ways to spend this credit.
I booked both our Nov 2010 and Nov 2011 back in May of 2009. At the time the deal was with a $500.00 credit for 7 days or more. Because of when I booked does that still hold true? It is not listed on the confermation I received from Couples.
I'm still confused. I booked Dec 2011 several months ago, but now I'd like the $500 bonus, so do I cancel and rebook? I've been paying $100 per month on the Loveaway plan. Does that get refunded and we start over, or can my amount paid thus far just get credited to my new booking?
I just want to point out that we booked directly with Couples this year for our CSA trip in April, and had to change our dates by one week. (Just a month ago) I confirmed that we kept both the rate that we had originally booked as well as our Spa/GiftShop credits. This is one of the reasons that I will definitely book directly with Couples from now on. Even though it may be SLIGHTLY more expensive than booking with a TA, it's so nice to know that there is that flexibility to change your dates. (Note: our dates were within the same booking period, so the rates didn't change.)
Does the spending the $500 resort credit on anything that you can charge to the room policy now apply to trips in 2010 that were originally $350 for the spa and $150 in the stores? Either way, the credits are awesome. We'll be at CSS in 12 days for our 12th Couples visit!
Patti & Gary
I'm looking to book my honeymoon at CSA in January, our first time at Couples. I haven't used a promotion before so please forgive this stupid question.
When I go to price out the room it gives me $X but there is no mention of a $500 credit. Does it just appear on your bill at checkout and you apply stuff to it, or how does it work? I would hate to do spa, excursions, etc. just to find out I never had the credit applied to my account because I missed a step along the way.
You asked for it - we delivered! We are pleased to announce the much anticipated annual promotion for advanced travel in 2011.
ROMANCE AWAITS FOR EARLY ESCAPES
Reserve now through 4/15/10 (Tax Day)
Available at ALL 4 Couples Resorts
Travel 12/26/10 through 12/25/11
1 - Savings up to 55%, discounts vary by travel dates, hotel and room category
2 - $500 Resort Credit for stays of 7 nights or longer, if you can charge it to your room, the credit will apply.
3 - Complimentary room upgrades. Couples Tower Isle
Reserve Superior Ocean at Deluxe Garden Rates
Reserve Deluxe Ocean at Superior Ocean Rates Reserve Premier Ocean at Deluxe Ocean Rates Couples Sans Souci
Reserve Deluxe Ocean Verandah at Deluxe Ocean Rates
Reserve One Bedroom Ocean Suite at Deluxe Ocean Verandah Suite Rates
Reserve One Bedroom Beachfront Suite at One Bedroom Ocean Suite Rates Couples Negril
Reserve Deluxe Ocean at Deluxe Garden Rates Reserve Deluxe Beachfront at Deluxe Ocean Rates Couples Swept Away Garden Suite
Reserve Atrium Suite at Garden Suite Rates
Reserve Great House Verandah Suite at Atrium Suite Rates
NOTE: Valid on all bookings, including contracted groups signed with deposit by 4/15, combinable with honeymoon and wedding packages/amenities
Looking forward to welcoming you home again in 2011,
Shandi, a.k.a. Andi Conway, Director of Sales and Marketing, Couples Resorts
How much of deposit is required to book so far in advance. What if God forbid something happens, as it is so far away, what happens to your deposit?