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  1. January 14th, 2013, 06:00 PM #1
    hillystyles
    hillystyles is offline Senior Member
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    Default Anyone else not able to log into romance rewards?

    I haven't logged into romance rewards for probably a year now. But looking at booking a trip and want to see what level I am at. I have my rewards card so I know my guest number and even remember my password. (had it resent just in case I was wrong) but I still can't get in. I don't have pop up blockers on or anything. Any suggestions?

    Thanks!!
    Holly
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  2. January 15th, 2013, 09:32 AM #2
    jamaicanadian
    jamaicanadian is offline Junior Member
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    doesn't work with a mac if thats what you're using
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  3. January 15th, 2013, 09:36 AM #3
    hrwvt
    hrwvt is offline Junior Member
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    I think there must be a problem with it right now. I haven't been able to log in for over a week and heard a similar complaint from another person as well. I emailed support about it a few days ago but haven't heard back yet.
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  4. January 15th, 2013, 11:08 AM #4
    NSfolks
    NSfolks is offline Junior Member
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    i've been trying to register for a couple months now and can never get it to work either .
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  5. January 15th, 2013, 06:05 PM #5
    John_NH
    John_NH is offline Member
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    I use Safari for the Mac and I couldn't log in.

    I tried FireFox for the Mac and was able to log in.
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  6. January 15th, 2013, 08:30 PM #6
    redsun
    redsun is offline Junior Member
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    The only way I have ever been able to access my romance rewards account is by allowing third party cookies. I allow the third party cookies get onto site then block the third party cookies after i've left the site. I hope this help you.
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  7. January 15th, 2013, 11:09 PM #7
    Rhonda1210
    Rhonda1210 is offline Junior Member
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    For some reason the RR login doesn't work in Safari or Google Chrome! If you have it, try I. Explorer or Firefox instead!
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  8. January 16th, 2013, 04:32 PM #8
    b775pd
    b775pd is offline Junior Member
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    Nor me is there a problem with the log in procedure?
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  9. January 17th, 2013, 01:41 PM #9
    hrwvt
    hrwvt is offline Junior Member
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    Hi guys,
    Just an FYI, this is the response I just got back from Couples support! Probably explains the issue for most of us.


    Hi Heather,

    Please try Internet Explorer or Firefox. Safari will not work.

    Regards,




    Tadean A. Miller
    Group Customer Relations Coordinator
    Couples Resorts, Jamaica


    (T) 1.954-665-2989


    (T) 1.800.268.7537 ext. 1427

    (F) 1.954.665.2983
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  10. January 17th, 2013, 02:43 PM #10
    hillystyles
    hillystyles is offline Senior Member
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    Quote Originally Posted by John_NH View Post
    I use Safari for the Mac and I couldn't log in.

    I tried FireFox for the Mac and was able to log in.
    Yes I have a MAC....so I will try firefox!!! Thanks so much!!!
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  11. January 17th, 2013, 03:21 PM #11
    ColdinIndiana
    ColdinIndiana is offline Junior Member
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    I just logged into our account with no problems. It took about a minute for the site to come up but it worked and all of our information is correct.
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