My rewards status has me listed as newbie but I am a returning customer. I have been trying to contact you through e-mail and voicemail and have had no response. My trip is in a few days and I would like to complete pre-check in.
I have also tried several times to email through the contact us on the romance rewards link and have not ever gotten a response. My husband and I went to Sans Souci last September and are still waiting on someone to please credit those days on our rewards program. Can someone please check into this?