I have in the past years completed the pre-checkin through Romance Rewards but when we arrived at the resort and finding they have no record of receiving it.
I completed the pre-register for our upcoming visit- 3/24-4/1/12. Is there any way to check that they received? I picked the bars stuff so that it would be stocked when we arrived. Any suggestions or feedback you have to help me would be appreciated or if you have stayed recently- are they having problems?