I have a question about resort credit.
Me and my girl booked a trip for this september. We are already getting 300 resort credit but our shady travel agent told us before we booked about a additional 100 credit we could get but only after we booked, he said when we book, all you need is your booking number and and go to this website an some how could've gotten a additional 100 credit on top of the 300 credit we already have, well he was suppose to give us instructions on how to obtain that additional 100 but ever since April he has been stalling and giving us the run around. Was this guy lying all along just to get us to book? Is their a such thing as getting a additional 100 credit somewhere on the couples website?
This person also screwed us over on travel insurance, we made it clear we wanted travel insurance from the beginning, so when we finally booked the trip, I thought he included the insurance in the price he gave us but he didn't, so I asked him a few days later and he said he had to call to get the insurance, so like a week goes by and he hasn't text or called so I texted him and this idiot tells me "oh you guys had to purchase travel insurance the day you booked the vacation" that's something he should have known as a travel agent! And something he should have told us from the beginning! So now we have no travel insurance, and since both my parents are sick and anything can happen and my girls grandma is dying of cancer so it was important for us to get travel insurance.
Then he screws up again, this time with our flights, we ended up requesting a refund and found good non stop flights to Jamaica for only $700, his flights were over near $800 with 9 hr layover! He couldn't do better so we did it ourselves!
My next vacation, I will not be using a travel agent! I just hope everything goes well from now till September!
CSS here we come! :)