Hello all. My husband and I are going to our second trip to CN in June. I was wondering how to get the invite to the repeaters dinner. I sent couples and email and after about a month or so, finally got a response. I was told to create a couples romance rewards acount and then let them know that I did so they could manually update it. but I dont see that I have a guest number. I have all of my previous stuff saved from our last trip and dont see one anywhere. Does anyone know where I get this from or how to make sure I get our invite??? Thanks
It can take up to 30 days for Couples to get this information into their Rewards Points system. You are not returning until June so you have plenty of time.
Once you get your Couples customer ID, don't forget it.
There are 2 ways to get your invite. First. At least 3 days before your arrival, pre Check-in on the Couples Rewards page. Here you can select your gift and they will also arrange your invite to the repeaters dinner.
If you forget to do this, you can always inform the front desk that you are a repeat customer when you check in.
Keep returning to the Romance Rewards page and log in about once a week. If you do not see your customer ID after about a month, contact them again and see if there is a problem. As I said before, you have lots of time. Be patient.
We go through a Travel Agent to book our trips. I give the Travel Agent my Couples Customer ID number which she attaches as a note when a return trip is booked. This way Couples knows I am a returning guest immediately. I still use the Romance Rewards page to pre Check-in and to verify we get credit for our trips.
Finally. Don't expect to get credit for a trip right away. It can take up to 30 days to get credited for Romance Rewards points after a trip. About 30 days after you return home, go back to the Romance Rewards pave and make sure you received credit for your stay. You have about a year to get any discrepancies corrected.
Enjoy your return trip to Couples
Only 73 more days until we return to CTI. Getting a little closer every day.
Hi. When you created your romance rewards account, you should have been given an account number. That's the number the resort is looking for. From your post it appears you joined romance rewards after your trip, so once you give them your account number and the number of days stayed, the romance rewards coordinator can update your account. This can be done online on the romance reward page I believe. When you do your pre-checkin online on the romance rewards page prior to your next trip to CN, that will alert the resort that you are coming and you should have your invite to the Repeater's Dinner in your welcome package of info. Have a great trip.
First sign up for romance rewards. Then contact Couples with your past visit and they should update your account if it meets the years rules. If you do not meet the years rule, when you check in tell them that you are a past guest and would like to go to the repeaters dinner, also go see the person that you sign up for dinners and other things and you ask them to go. It will be OK. (Bring something that proves you were at Couples before and it will go smooth)
They either hand it to you when you arrive (part of welcome packet) or send it to you while you're there. FYI, if you're there over 2 dinners, you only get to attend one. You'll be invited to the first one that takes place while you're there.