September 8th, 2013, 04:22 PM
I am curious about the pre check-in asking if I will be celebrating anything. Let me first say, this coming October will be my sixth stay at Couples Negril. On each of my previous visits, I filled in the pre check-in question indicating we are celebrating either my birthday or my anniversary. In our previous five visits, Couple have not acknowledged any of our special days. So I am curious as to why this question is on the pre check-in form. I would like Randymon or another Couples management person to respond. Has Couples done anything for anyone else on their special day?
September 9th, 2013, 01:46 PM
We have celebrated my husband's Birthday at CSS and on that day they left a beautiful carved fruit tray with a bottle of bubbly. Very thoughtful and impressive.
September 9th, 2013, 05:51 PM
Four anniversary visits to Couples Resorts, including the one we were married at, and it was "recognized" on each trip with a bottle of bubbly and more! Oh by the way...we also mention it at check-in.
September 9th, 2013, 09:14 PM
We were married at COR, went back for 5 year anniv and headed back for 7 year in a few weeks. We have never had anything done for us either.
September 9th, 2013, 11:03 PM
Tell them at check in, too.
September 10th, 2013, 11:00 AM
Dang I just did the pre check in yesterday and didn't even see this question?
September 10th, 2013, 01:15 PM
I did it yesterday as well and did not see this question...
September 10th, 2013, 03:40 PM
I think you do have to say something to someone out on the property. I usually mention it's our anniversary to the reservation agent when we check in and more times than not something happens. A special note in our room with a gift from management, a special treat for dessert at dinner or just something special like champagne deliver to our table with strawberries. Just speak up a little and see what happens!
September 10th, 2013, 11:21 PM
I didn't see it either. Can we go back and add it?
September 11th, 2013, 01:01 PM
We are bringing a newbie couple with us who celebrate their 50th wedding anniversary in a couple of weeks. Do you thing too much time has passed between September and December to mention their anniversary to Couples??
September 21st, 2013, 11:43 PM
A couple of days after we arrived, a staff member delivered a bottle of bubbly to our room with a note that said Have a Wonderful Honeymoon. It was really nice and the gesture made our day.
September 22nd, 2013, 05:25 PM
We are always there for my hubby's birthday and they have always presented him with a special dessert. I have told the guest services though.