April 6th, 2010, 08:25 AM
Does Couples price match a TA? I received a quote from a TA that is less than what is shown when I plug the same dates into Couples website. If so, what needs to be done to get this price? What about changing dates...if I need to change dates do I get to keep the same rate/promotion even if it is after the promotion expired?
Last time I booked Couples I went with an online travel website and this time, since I am booking so far in advance, want to make sure that if I need to change dates I can do so without giving up the discount and $500 credit.
April 6th, 2010, 10:12 AM
Couples will not adjust rates done by a TA, but talk to your TA because they can do a price adjust for you, we did it a few weeks ago. All the adjustments to your trip need to be done thru that TA.
April 6th, 2010, 11:28 AM
Why not just book with the TA then?
April 6th, 2010, 01:28 PM
April 6th, 2010, 08:55 PM
Some people like to book directly with Couples. Yes, they will match any legitimate offer from a TA. Either email or call them.
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April 7th, 2010, 01:54 AM
I could have sworn that Randy said to call Couples and if it's a legit agency, they sure WILL price match. It's worth a try to call Couples because if the price goes lower, you can just rebook with Couples and not have to pay the rebooking fee through the TA.
I hope I have this right, but I'm 99.9% correct that Randy said this a while back.
April 7th, 2010, 05:47 AM
According to Randymon, Couples WILL match the price quoted by a TA. They did it for me last year, when I received a lower quote from a travel agency. You just have to call them, and they'll take care of it...
Originally Posted by schwieso
April 7th, 2010, 09:06 AM
Yes, we will price match any legitimate offer. You will need to show us the offer and either you or your travel agent must book directly with our reservations department. 1-800-COUPLES
April 7th, 2010, 09:36 AM
We found a cheaper rate on different website also. They were a few hundred dollars cheaper than the Couples website, so I called my TA and she actually contacted Couples and they matched the price. Best of both worlds. Get to use your local TA, and get a great price for a great vacation.
April 12th, 2010, 10:20 AM
I found a much lower price online (package deal), but because flights were included in the package, Couples would NOT match the lower price.
April 12th, 2010, 03:16 PM