Question about Room Requests
I completely understand that Couples, like many resorts, can not always honor specific room requests. However, I would hope (more like assume) that if we're paying for the most expensive room type and are then told that we're not getting that room that we could get the monetary difference of the two types of rooms back. Am I correct in assuming this?
How does Couples handle this if guests book through a travel agent (like me for example) and have already paid that agent for a more expensive room type but then had to stay in a cheaper room?
Danielle & Mike
----> Honeymooned at CSA June '11!
--------> Really can't wait to be "home" again!