When we first change that loyalty program, our property management system designated the values as "points". With the second iteration, we changed from points to nights, however the PMS did not permit the verbiage to change on your statements.
Simply, points = nights.
Mark - we appreciate your disappointment, however it is commonplace for any rewards benefits to begin when you first register, ie., not retroactive. Were that the case, I would have millions of airmiles on several airlines. ...
Chief Romance Officer and Senior Vice President