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  1. #1
    Stephanie & Mark is offline Junior Member
    Join Date
    Jan 2012
    Posts
    34

    Default Romance Rewards Credit

    We stayed at Couples for the first time last month and we have booked another visit Oct 2013. My question is do I have to log our nights stayed somehow in the romance reward page? I have checked our account and it don't show our stay during April 16-21. I would hate to not get credit for 5 nights if I need to enter them.

  2. #2
    Margi is online now Senior Member
    Join Date
    Jun 2009
    Posts
    947

    Default

    When are you going in October 2013 and what resort? We are booked Oct 4th-12th 2013 at CSA and can't wait. I think you may have to call or email the romance rewards person to get the credit of those nights added to your account. They didn't have ours from 2 years ago and I just called and they put them on our account. Good luck.

  3. #3
    redinthehead is online now Senior Member
    Join Date
    Sep 2009
    Posts
    1,047

    Default

    Did you tell them at check out that you are a member? And it can take 30 days for your account to be updated. If its been a month or so send them an email.

  4. #4
    Stephanie & Mark is offline Junior Member
    Join Date
    Jan 2012
    Posts
    34

    Default

    Margi we are going to CSS this time and we are booked Oct 9-17. I will email them to have them add our nights on our account because I didn't let them know we have a Romance Reward account. Thanks for the feedback

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