Greetings to all:
Due to the fact that guests book through different sources, ie travel agents and tour operators, and all systems do not communicate with each other, it is impossible for us to know that a Romance Rewards member is arriving to one of our resorts...
UNLESS you complete the pre-checkin form located at http://www.couples.com/RomanceRewards/08-check-in.htm
As we prepare to announce new enhancements to our Romance Rewards program on or before January 31, please be advised you that you MUST complete the pre-checkin form to be assured of receiving any and all on property benefits.
Please be guided accordingly and thank you all for your continued loyalty.