February 25th, 2012, 08:14 PM
special needs-not major, though
I had hip replacement surgery last year. Stairs are not my friend. We have an atrium suite booked for April. Whom can I contact to ask for a first floor and at what address? I realize that CSA does not honor room requests in advance, but I would really like this addressed prior to our arival. Any suggestions?
February 26th, 2012, 08:44 PM
You should be ok. I would get in touch with your travel agent or Couples directly and put in your request for 1st
February 26th, 2012, 10:46 PM
My husband had had knee replacement surgery in May and we were there in August. I had requested a ground floor room also but when we arrived, there was not a ground floor open that day. They did accomodate us the next day so you may have to put up with it for a day or so but they will go out of their way, IF they can, to get you to be the most comfortable.
February 28th, 2012, 10:11 PM
Does anyone have an e-mail adress and contact person for me to write to about tis request/need?
February 29th, 2012, 11:31 AM
There's an 1-800 number at the top of the page. I would try that and ask for guest relations and they can point you in the right direction.
February 29th, 2012, 08:37 PM
Thamks pugdog, I'll give it a try.