We just got back from our honeymoon on the 21st. It was our first time in Jamaica and we fell in love!!! All staff was truly amazing but certain ones stand out in our mind. Nesha, O'Neil, Dermund and of course Oral!!! They treated us so great that it was super sad to come home. I cannot wait until we get back there!!!
The Awesome CSA Staff
We had our vacation at CSA from Dec. 2 to 13 and enjoyed every minute of it. Every member of the staff that we encountered went out of their way to make sure we had the best time possible.
I'm amazed at how the staff can remember our names and some of the details about us. I only wish I could do as well as they did as I sit here trying to recall.
It all began at check in time. The friendly, efficient clerk at the desk, the glass of champagne. The folks that took our bags to our room and showed us how to get there. I wish I could remember their names.
We met Paul of the entertainment team. We had several encounters with him during our stay including joining us for breakfast in the Palms. It was a lot of fun conversing with him and he made us feel welcome.
One of the reasons we were at CSA was to renew our vows. Kenisha organized the whole event and Melissa carried it out for us. Our daughter was married in Barbados and the CSA wedding staff wins hands down over what we experienced there.
We went snorkeling and enjoyed the glass bottom boat. The staff members were Jermain, Deron, and Mar-lin who entertained us. On the glass bottom boat we encountered some dolphins which added a lot of excitement.
Sitting in our lounge chairs on the beach all we had to do was set a green flag up in the sand and Roan would soon arrive to take our drink orders.
Other members of the entertainment staff that made our stay so pleasant are Akeem, Clover, Jason and Skippy. We usually don't have much interest in night time shows but these folks made it so much fun we were there every night.
This was our third vacation at CSA. We are presently looking forward to our fourth.
Marge ang Bob
Just wanted to say thanks to ALL of the CTI staff for making our vacation so memorable, especially:
Thanks to all of you for your hard work.
Brandon and Michelle.
My shoutout goes to Shellyanne at CSS. She was on the clock 24/7 and did an outstanding job. She always had a smile on her face and a friendly word for all the guests. Was she working or just having fun? She is truly one of the great assets to CSS and the Couples resorts in general. What put her over the top was a discussion we had poolside about the quality of the jerk chicken in Jamaica over Stateside jerk. Without asking, she went to the kitchen and came back with a huge plate of jerk chicken that was the best I ever had ANYWHERE! That was above and beyond the call.
When we were at CN last time the activities directors name was
Mark, he was a tall guy that played for the Jamaican national volleyball team. Does anyone know what he is up to these days?
Originally Posted by Phillydog
I couldn't agree with you more about the staff shout-outs, but we can't forget about Kamar- he was great too! I'm still trying to shake my ass like Kay (remote control I swear) and Matthew...sigh we ALL love him! Seriously what a sweetheart. :)
Originally Posted by Charmo
I couldn't agree with you more about the staff shout-outs, and especially the comment for the GM- Adam is still upset about that one. I'm still trying to shake my ass like Kay (remote control I swear) and Matthew...sigh we ALL love him! Seriously what a sweetheart.
Hope to see you and Monique there again :)
From CTI when we went two years ago, I want to shout out to Delroy our favorite beach buddy.
Simone who made me my special drinks...Peachy Delight...mmm
Byron our favorite bell hop
Terry another favorite Bartender
Can't wait to return in a couple years and hope you are all there with us!
THANK YOU to Mr Leonard Henry, the GM at CTI who runs a Smooth Sailing Ship - and should be highly commended!! He also has a GREAT sense of humor :o
Special Thanks to
-Miss Pamela in the Spa and her WONDERFUL Staff
-Ricardo at the Front Desk (who helped us in the middle of the night when the shower above us was leaking into our room )
and all of the new Trainee Staff who are working so hard !!
We just returned from CTI and everything perfect!! Special shout out to Otis for being our perfect waiter on the beach and Delroy for making sure everthing was perfect! Huge shout outs to housekeeping! Our room was 4311 and they did a wonderful job!! Btw...we had the best room and perfect views!!
The staff is fantastic!!!!
3 of our favorite people!! Everyone was great!!!
A big SHOUT OUT to Donavon Bailey, head of grounds maintenance. We met in 2006 at repeaters dinner. Had a wonderful time and we seek each other out every time we are at CSA. Such a great friend! Look forward to seeing you again this year!
To Delano Clarke, since 2006 when you were part of the entertainment staff you have made our stays welcoming and so much fun. Thank you.
And Georgia at the "Veggie Bar". What a great friend. We missed you last year, hope to see you in a few days.
To the housekeeping staff, what a great job you do! You are so appreciated. Thank You!
Many more that we don't remember names, Thank You, you make coming home a wonderful experience. See you soon,
Paula and Jerry from Wisconsin
We loved CN
Franklin is probably one of the best bartenders I have ever encountered. Pours well and his pours are not heavy or light, just right.
While the event staff was great...Lacelleus probably spent the most time telling us about him and school and the culture and life in Jamaica, growing up in Kingston. Though Fabian and Travis were great too.
If anyone sees them...Tell them SALTY, says hi!
1/4/10 My wife & I just got back on 1/2/10 from Couples Tower Isle & want want to give a big shout out to Byron & Curt!!!!!!!
This was our 4th visit & as always they took care of us.
I don't want to forget the rest of the Staff. Everyone was fantastic....
Also a special thanks to Leonard. Had a wonderful conversation at the Repeat Guest Dinner
We met a nice young lady by the name of Saskie Ann. We were at CSS 11 Nov thru 18 Nov. She worked the Balloon Bar and the Bar at the Mineral pool.
Originally Posted by daveyj66
Just wanted to say hello to Romaine, aka Onique at CSA - GREAT martini as usual. It was good to see you again! Sandia - you made Michael and my dinner at Lemon Grass more special than you can imagine. THANK YOU so much! Can't wait to see you next December, so don't go anywhere!!! Ricardo, you have one fabulous staff on the entire property. See you next year!
Michael and Jill Brown (JillyBean1)
Romaine CSA...even though hes not there anymore we'll see him at Pushcart!
Staff Shoutout CN
We were at CN last March on a weekend trip. We were blown away by the hospitality. Everyone says "hello" "good morning" "good evening" ect. what a nice surprise! We especially enjoyed Cody and Amanda from the entertainment staff. They are two very nice individuals. Currently we are working on booking a week for March or April and considering CN or CSA. Cody and Amanda are making us lean toward CN. Can't wait to return to wonderful Jamaica.
Sad to say, Kimberlee is no longer at CSS. She's in Calgary, Alberta freezing her butt off!!! Her father has lived there for several years and Kimbee and 2 of her sisters moved there last fall.
Originally Posted by daveyj66
We talk to her every month or so (lucky us) and I'd be happy to tell her hello from you.
OMG Jamaica to Calgary....BRRRRRRRrrrrrrrrrrrr I'll take Jamaica!
The BEST Service!
My fiance and I just returned from an 8 day vacation at CSA that we actually extended 2 extra days. We didn't want to come home. We had the honor of meeting many of the staff at CSA and we wanted to acknowledge many staff members who were the best and made our vacation unbelievable. We will be going back this year due to the wonderful service.
Above and beyond service with a smile and care-
Best of luck to you all and hope to see you next this year again!!
Please remind us to her, Debi & Jonathan, what a shame she wont be there when we return in March. Tell her I was the English guest that played Simon Cowell in Jamerican Idol and told her she was too fat to be a success!!! lol
Clearly I was just playing the part, I've seen more fat on a banana.
Give her our best wishes and love pleaes.
Regarding our third visit to CSA last month, it's hard to not name the entire staff. Everyone was awesome, however a special thanks to Marlon on the snorkle boat , and to Richard on the beach staff, always a smile and greeting when we seen him. We are looking forward to our next trip back home in December of 2010 to CSA.
We just returned from our first visit to Jamaica and CTI. January 4th to 11th. What a wonderful place!!! The people were fantastic, but I'd like to mention a few that made our stay great, especially since the weather was not.
OTIS - this is a wonderful young man!!! A real assett to the resort! You will never wait on a thing if he is around. Very fast, very funny, very easy to talk to. We were hoping for a watermelon slushy one day while sitting on the beach but the veggie bar said they only had banana and pineapple. My husband said something to Otis about this and about 15 minutes later here he came with watermelon slushies. I don't know how he did it. We asked and he just smiled. How wonderful they were!!! I will miss Otis the most, I hope I get to see him again one day!
DAVID AND KADEN (KATIE) - They work so hard to keep people entertained! We were there for 8 days of clouds, wind and rain with no watersports because the ocean was too rough. David befriended us one afternoon and talked us into playing dominos, it was so fun! A few days later we played again with David and Katie. Just a warning to anyone playing with David, he does not like to lose!
Danavan- He is a gem. We were walking in the garden one day and my sister found a coconut that we were carrying around. Out of nowhere appeard Danavan and asked if we needed anything. We told him we would like to eat the coconut. He went and got a machetti (sp) and opened it up for us to eat, and talked to us about how the coconut is used. He also got the birds out to for us. The next day he found another coconut for us to eat in the garden. Anytime we would see hime around taking great care of the grounds and garden he would take time to talk with us. Super person!
Denise in housekeeping - I don't know if I ever saw you but thanks! Our room was 4411 and it was always perfect! Thanks so much!
The guys that greeted us the night we got there. I can't remember your names...sorry. You guys started us out on the right foot! Anytime we came through the lobby and you were there you would yell out to us. How you stay so happy all the time is beyond me, but it is rubs off on everyone walking by. Great group of guys!
Thanks to everyone else also! The people and service were awesome!
Noel and Dana
I have to do a staff shout out. Not for someone at the resort but for a very delightful person in the billing dept..Faye has been extrodinarily helpful with an issue I had and even remembered me when I called a week later. It is wonderful to know that the feel at home feeling is not only alive at the resorts but also in the main offices. Thanks again for all the help.
Bonnie L Paradise