AA changed our flights without any notice at all!
[QUOTE=madtown mom;190890]Just wondering if anyone has had troubles with their recent bookings with AA? We are scheduled to fly out of Madison nov 19 with American, but I'm very nervous that might not happen. Or worse, we get stuck in ohare!! Anyone have any advice on options if they start dramatically changing or cancelling flights? Do we have any rights or do we just have to take whatever they decide? We paid more to fly out of our hometown this time to be convenient and get us to the beach earlier. Now I'm afraid neither may happen[/
You must have been reading my mind! Because I had been reading about AA flights being changed/cancelled I decided to check on the reservations I made in February for our trip to CN on Dec. 5th. Low and behold they changed the time of our initial flight out of Hartford, CT so that we could not make our connecting flight in Miami. They booked us on a later flight which had us waiting in Miami for almost 5 hours. I called AA immediately and told them this was unacceptable. We were supposed to get in to Montego Bay at 11:30 AM and now we would arrive at just before 5:00PM. After a very long time on the phone I was told I had two options. Fly down to Miami the evening before in which case they would have to charge me $ 150.00 change fee plus $25./ticket for changing via telephone as opposed to the internet or I could cancel my reservation and get a refund. I was so angry I told them to cancel. What i didn't realize at the time however was that they would only refund the amount actually charged to my Visa card. I had used two AA vouchers in the amount of $ 234.00 and these are now lost! Of course now I had no reservations at all and I spent hours on Monday researching the best way to get to Jamaica. I have made other arrangements but at an increased cost of $ 189./ticket. At least now we connect in Ft. Lauderdale on the way down and Charlotte on the way home. I am glad to avoid Miami.
Be sure to keep checking as they probably won't notify you. The flights I finally got were almost totally booked and our trip is still 69 days away. Sorry to rant on but it is so maddening that the airlines can do this and you have very little resourse.