Ok, so most regulars here on this board know which resort is my preferred favorite and I am sure that no one is surprised that I read all the new reviews when I get a chance. Actually I try to read some from several different resorts. But a recent review regarding CN that was posted is just craziness. And I am not questioning the review because it is negative about CN, but more because of the wild accusations that reviewer made. They start out saying that it was a nice resort, but once they arrived home they were notified by their credit card company that their credit card was still being used, and "we thought long and hard about this, and what we came up with was a Couples employee could have stolen in from our luggage" REALLY???????
They came to this brilliant conclusion because for one single day a single credit card was in their luggage and not locked up with their wallets in the safe. And that happens to be the same day that the TV is not working in their room and employees were in their room for a long time?????? Again, really???? And I love that they faxed a copy of their credit card statement to Couples and they are refusing to take any responsibility.
Ok, first, I have had a credit card stolen and I have had the number only stolen. In both cases, I did not have to fight any charges, the credit card company did that for me. When just the number was stolen, my husband spent almost an hour on the phone with our credit card company going over all the charges on our statement, which ones were ours and which ones were not, the ones that were not ours were removed from our bill. In both cases the cards were cancelled and new ones issued. Second, what does faxing your statement to a hotel, any hotel, prove other then your card was used. It does not prove that it was stolen, nor does it prove that it was stolen by an employee of the hotel. If indeed a copy of the card was made, it would be more likely that it would not be used in the local town, but on the internet where all you have to do is enter a number and expiration date.
Me, personally, I think they spent more money then they thought or can afford and now want to cry wolf. Ok off my soap box.