There was a post about a month ago saying anyone who booked before Nov 12th ( I think), for 2011, will be given the $200 credit to spend in resort next year. Of course you have to qualify, with the rules they've set.
We were mailed ours last year as well. they were very disorganized this year for some reason. I had to go back and ask them for my $500 credit. they sorted it within a day then I realized they hadn't given us our $75 credit for being top level repeaters. I asked twice but it never got sorted. Not a big deal as we had the $150 as part of the $500, but I was not going back a third time about it. Not sure why they don't process everything together.