About the Resort
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What to do,,,can't log in to Romance Rewards for pre check in,,,have also sent emails,,and no help yet?
As for logging in, try a different browser....I think that my firefox did not log in correctly and made it seem that I do not have a RR account, but either Internet Explorer or Google Chrome worked fine, can't remember which...
I had the same problem email "firstname.lastname@example.org", it took a 3rd request, but all is good now.
e-mail sean at couples dot com. he may be able to assist you.