I was wondering if anyone else is having problems with their Romance Rewards. I am a long time member and frequent visitor to the Couples Resorts. I encouraged my son and his significant other to spend their New Year's vacation at the resort (CTI). They joined several weeks ago and never received an acknowledgement or confirmation. I gave them Sean's direct E-mail and even left word for him myself. They will be there tomorrow and still have not heard back. This is inconsistent with the fabulous service I have always received at Couples and just wondered if anyone else has had a similar experience.

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Hello,

This is Sean. I am sorry that you haven't gotten a response, perhaps it went to spam. Please email me directly at sean@couples.com