There have been a few threads regarding the $500 resort credit that some of us have for booking early last year but didn't that promotion also include a room upgrade? And how does that work if your romance rewards level also includes a room upgrade?
You don't get an upgrade when you get there, you just got charged for a lower category room. It was an instant upgrade essentially. The romance rewards room upgrade is only applied if one is available but they are changing that since they are rarely available. I am not sure when the change happens though.