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Thread: reservations

  1. #1
    Join Date
    Aug 2010
    Posts
    10

    Default reservations

    have just booked my reservations thru an online company and go my confirmation and everything but should i alos be phoning the resort in person to confirm that the resevation is good??

  2. #2
    Join Date
    Jun 2009
    Posts
    708

    Default

    We use a TA and we didn't call Couples to confirm the reservation. The only thing that is needed is for Romance Rewards members to do precheckin. Unless you have some reason to be suspicious about the company you have used or feel uneasy about your reservation I don't see a need to call and confirm.

  3. #3
    Join Date
    Sep 2009
    Posts
    1,203

    Default

    I am sure your reservations are great, we call a few days before we leave and give them our flight info. Not sure if they need it or not for the shuttle, but they took the info.

  4. #4
    Join Date
    Jun 2009
    Posts
    949

    Default

    No need to call Couples directly. The online company will take care of that for you.
    Couples might not have your confirmation because while your space is reserved, the online company does not gives the name until after you pay about 30 day before you arrive

  5. #5
    Join Date
    Jun 2009
    Posts
    1,035

    Default

    No, you don't have to do another thing. We book online every year and as soon as you hit MBJ airport, everything is taken care of by Couples. Just relax and look forward to a great trip!

  6. #6
    Join Date
    Jan 2011
    Posts
    144

    Default

    For peace of mind, yes. I was in the same situation 2 months ago and called to confirm my reservation. After about 5 minutes on the phone, they found it. Apparently Couples had a wrong spelling of my last name.

    I was worried because I knew the resort was booked full on our dates. After calling, no more worries. When you call Couples, give them your incoming flight info. for shuttle preparation.

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