I think a YOU TUBE video THE SIMPLE TRUTH OF SERVICE with Ken Blanchard and Barbara Glanz can help to explain why we keep returning to the Couples brand, again and again. We love CTI.
Every employee at Couples make a difference and each one works so hard to make their guests feel at home, comfortable, and important. They are so much more than employees, they care and they become very special to the guests.
From Delroy who rakes the beach before dawn, to the culinary teams who provide great food every day, to the helpful watersports team, the friendly bartenders, the bellmen, the lobby staff, the house keeping staff, and the entertainment team - they are exceptional people.
Our ninth trip to CTI in January was exceptional in every way.