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Thread: Happy so far

  1. #1

    Default Happy so far

    Recently I discovered the MB and we will be first timers in November (CSS). I called the 1-800 number to make a payment (outside the schedule) and was met with less than stellar customer service. I then wrote something to be posted on this MB about my experience. However, instead of posting, I got a call from the head of reservations for Couples. This impressed me. I am fine that my "concern" was not posted...but I am even more grateful that the matter was handled promptly and with such class.
    I am again very excited about my first Couples experience.

  2. #2

    Default

    Now you know what we have all been talking about...excellent customer service. TOP-NOTCH!!!
    Kristen

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