I had hip replacement surgery last year. Stairs are not my friend. We have an atrium suite booked for April. Whom can I contact to ask for a first floor and at what address? I realize that CSA does not honor room requests in advance, but I would really like this addressed prior to our arival. Any suggestions?
My husband had had knee replacement surgery in May and we were there in August. I had requested a ground floor room also but when we arrived, there was not a ground floor open that day. They did accomodate us the next day so you may have to put up with it for a day or so but they will go out of their way, IF they can, to get you to be the most comfortable.