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  1. #1
    Join Date
    Jun 2012
    Posts
    4

    Default Questions about room requests at CSS

    We are traveling to CSS for the first time in July and have booked a 1 bedroom ocean suite...I have read threads that indicate that the G block is quite nice-having a great balcony is important...do we call the resort to request a room prior to arrival? I realize this may not be honored, but would like advice on this. Also I noticed that some of the restaurants require reservations...do we book prior to arrival (like Disney) or make the reservation once we arrive? Any help would be appreciated-thanks

  2. #2
    Join Date
    Jun 2009
    Posts
    794

    Default

    You can not make a room request before you arrive. We did ask for a ground floor room when we checked in the last time we were there because of some health problems, and they were more than happy to accomodate us. As long as one is available, they are happy to accomodate you.

    The dinner reservations are made after you get there and have your room number.
    Linda

  3. #3
    Join Date
    Jul 2010
    Posts
    2,320

    Default

    Make a room REQUEST when you arrive if you want, no guarantees. Same thing for restaurant reservations. No problem there.

  4. #4
    Join Date
    Oct 2011
    Posts
    66

    Default

    You make resevations when u get there.
    You can do it when you check in.room requests will do nothing beforehand. Wait until check in..see what you get and then make a request..you may get g block anyway...we did

  5. #5
    Join Date
    Jun 2009
    Posts
    449

    Default

    You cannot request anything or make any reservations until you have checked in at the resort and gotten your room number. No worries..... after checking in and receiving your room number then just step over to the concierge desk and if you want, make some dinner reservations for your stay then, and also sign up for the Dunns River Falls excursion and/or Trading Places with CTI. Our experience at CSS has been that they have your room already assigned... I'd recommend just going with the room they have for you, and after you get into it, then tell the bellman if you want something else.... you will most likely love your room, let fate decide for you.... if after seeing your room you really don't like it, then you can request something else if it is available.

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