I did not get his name...
We checked out on the 29th of May @ 8am. I had not used all my resort credits again, duh!!! The young man checking us out saw this and told me to go to the gift shop. I told him it was closed and not to worry that it was my fault for not using them. He got on the phone and got someone to open the shop for me!!!
It might be on their computer who checked us out. Last name is Bassett. Thank you sooooo much!