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  1. #1
    Join Date
    Jan 2012
    Posts
    103

    Default Romance Rewards page down??

    Hi Randymon,
    Just tried to log into Romance Rewards to check my account number (just booked CSS last night for 4 weeks from now). However, my log-in and password isn't working. It just refreshes back to the login screen. Wondering if this is on the same server as your booking engine, as I just saw the note that it was down... If not, then FYI it's a bit dodgy today.
    Thank you,
    --Melinda

  2. #2
    Join Date
    Oct 2009
    Posts
    9

    Default

    I tried logging on to RR and it didn't work either. Called Couples RR phone # and the lady told me they are having problems if you log on with an apple computer. Just told her what I wanted and i was set.

  3. #3
    Join Date
    Jan 2012
    Posts
    103

    Default

    Quote Originally Posted by sasky View Post
    I tried logging on to RR and it didn't work either. Called Couples RR phone # and the lady told me they are having problems if you log on with an apple computer. Just told her what I wanted and i was set.
    Hmmm. Yes, was on an Apple so will try from my work laptop later on. Thanks - had not thought of Safari being the issue.

  4. #4
    Join Date
    Jun 2009
    Posts
    166

    Default

    I just tried from IE and firefox from a DELL and it's not working either. GRRRR.

  5. #5
    Join Date
    Nov 2012
    Posts
    67

    Default

    That must be why I can't registar today . It must still be down .

  6. #6
    Join Date
    Jun 2009
    Posts
    144

    Default

    Humm. I can't either.
    Ronda and Doug
    COR Dec. 2007
    CTI Dec. 2009, Dec. 2015
    CSS Dec. 2008, Dec. 2012, Dec. 2014
    CN Dec. 2011, Dec. 2013

  7. #7

    Default

    I haven't been able to register either. Are they still down?? Is there any other way to pre-register? I've been trying for over a week, and we arrive next Sunday, 12/9.

  8. #8
    Join Date
    Jun 2009
    Posts
    144

    Default

    I just called the 800 number and a very friendly, helpful gal took our information......no problem.
    Ronda and Doug
    COR Dec. 2007
    CTI Dec. 2009, Dec. 2015
    CSS Dec. 2008, Dec. 2012, Dec. 2014
    CN Dec. 2011, Dec. 2013

  9. #9

    Default

    Just an FYI for anyone interested. I called Couples, and they said they are working on the page. The gal that helped me did tell me to enter my guest number (rather than my e-mail address) and see if that worked. It did, and I was able to check in!

  10. #10
    Join Date
    Apr 2011
    Posts
    65

    Default

    I had the same experience yesterday. I called the number and they seemed pretty matter of fact that I needed to enter my guest number rather than my username or email. It worked when I did it. She seemed surprised and thought I was just confused when I told her that the page says to enter email or username

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