Couples Escapes 2013 on Main Website ~ Randymon please help!
We are still in post-vacation lalaland... having just returned from our second visit to CSS and are now considering another return trip!
We had a question regarding your Couples Escape 2013. It states:
Book by January 15, 2013; Travel between December 26, 2012 and December 25, 2013
3 night minimum stay, except on arrival dates December 26-29, 2012, inclusive, where are 5 night minimum stay is required.
Rates are per couple / per night.
Participating resorts: Couples Tower Isle, Couples Sans Souci, Couples Negril, Couples Swept Away
Rate code G13F or PG3F will display when booking online
Value added Benefits:
Booking window: November 1, 2012 to January 15, 2013
A minimum of 7 consecutive nights at the same resort is required
Additional $200 resort credit at Couples Tower Isle or Couples Sans Souci for travel August 19 – December 25 (except CSS Prime Minister Suite and Hibiscus Cottage)
My question is, would we still receive the added value benefits ($200 resort credit) when booking a total vacation package with a TravelAgent from Canada (air included) and not from your main website?
To qualify, would our Travel Agent just have to include the rate codes in our requests, when booking?
Thank you so much for your time and consideration with this request,
Hello Gardengal, We are coming to CTI 12/26 and we tried to get this deal for our trip this year but according to our travel agent Couples is not honoring. According to the promo I received some time ago the ad said seventh night free if booked with in their time frame which we did plus the $200 resort credit. I don't know if we are going to get the credit either.
Gardengal, we have booked our last few trips directly thru the couples website and using the layaway plan. Being also from Canada we have then had no problems on getting flights. Even find it cheaper then buying as a package later on.
Having been married at CSS and traveled back to both CSS and CSA three times each as well as heading back this April for our anniversary I would suggest you use the Couples website or call the Couples agents directly to book your trip. They will do everything possible to save you money and get you the rooms and deal you want. Couples has access to airfare if you want it or just go online and book it seperately. They also offer the best travel insurance if that is a concern. You will be able to ask questions directly with this helpful staff and they will do their absolute best to make you happy. Remember that Couples offers a price guarantee that if you find a lower price for the room you book you will get that price as long as you do it 90 days prior to arrival. How can you go wrong?