Up to 46 days prior arrival: no penalty, deposit refundable
45-30 days prior arrival: The $400 initial deposit is not refundable.
29-15 days prior arrival: 50% of the hotel price not refundable.
14 days and less: 100% of the hotel price not refundable.
My hubby's job is nutty so we opted for the additional insurance so we can cancel up until the day we arrive and receive a refund. Which I hope won't happen!!!