My husband and I are going on our first trip to CTI. I have been able to log into the Romance Rewards, but I get an error message every time I try to log into the pre check in website. Has anybody else had this issue and can shine some light on what I need to do to get into the site?
I believe it's because the pre check-in is only for returning RR guests. As a newbie, the only perk you will receive this trip is the option to participate in the Trading Places program. You won't get any other perks, which is what the pre-check-in is for (to select your repeater gift, etc). But if you want to be sure, email the Romance Rewards coordinator - she typically responds quickly: Submit Ticket - Couples Resorts - Couples Resorts Helpdesk and Support
I have noticed that the romance rewards doesn't work on my Mac for some reason. I don't know what type of computer you are using, but that is what happens to me. If I use my husbands HP then I can get it to work.