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  1. #1

    Default How to keep Romance Rewards Level after marriage

    Does anyone know how I can change the family name of my RR account after marriage?
    My RR account was created with my maiden name and I don't want to loose my RR level.
    I tried the edit button, but that did not work.
    We are returning to Couples in April for our 1st anniversary and our account should be updated.

  2. #2

    Default

    Just send them an email...they updated it for me via email last year.

  3. #3

    Default

    Quote Originally Posted by rachlm927 View Post
    Just send them an email...they updated it for me via email last year.
    Which email address did you use?
    I've already send a support ticket to the 'Romance Rewards Coordinator' without any action.

  4. #4

    Default

    That is what i did as well. If i remember correctly, i never got a response but checked my rr account and saw they made the change.

    If you dont see the change and its been over a week, email them again.

    If that doesnt work you may want to try a different email from teh contat us page.

  5. #5

    Default

    Thanks to the RR Coordinator, edit button works!
    I could edit my RR account and save it with my new name.

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