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  1. #1

    Default Romance rewards issues

    I have been trying for 2days to log in but am unable to. Anyone else having this problem & how do I fix it??

    Thanks

  2. #2
    Join Date
    Mar 2011
    Posts
    242

    Default

    For some reason i can never log in from my ipad. I just got a blank screen. I thought it was the site was always down, but when i tried from my laptop i had no issues. So you may want to try a different computer or a different browser.

  3. #3
    Join Date
    Feb 2013
    Posts
    8

    Default

    I just tried to register and it won't let me

  4. #4

    Default

    I'm trying to pre check in ...no luck

  5. #5
    Join Date
    Aug 2009
    Posts
    248

    Default

    Call them on the phone or get your T.A. to call them

  6. #6
    Join Date
    May 2012
    Posts
    43

    Default

    Quote Originally Posted by SubieChik View Post
    I just tried to register and it won't let me
    Hi Billie.

    Did you get it fixed? Go here if you can't get registered. Click "Romance Rewards Coordinator" to submit a ticket/request to Couples to fix it

  7. #7

    Default

    Did you try logging in with your romance reward #? I had a problem when I tried logging in with my e-mail address, and I called Couples to get help. They had me log in with my romance reward #, and that has worked for me every time.

  8. #8

    Default

    If you're using a Mac, you can't use Safari web browser-it won't work. Try a different browser program, like Chrome or something else.

  9. #9
    Join Date
    Sep 2012
    Posts
    198

    Default

    For me, when I log-in I have to hit the loigin button, and not just hit enter after entering my login and password. As many others have mentioned, Apple Safari does not seem to work. I use only FireFox and have never had an issue logging in.

    S/F
    Scott and June

  10. #10
    Join Date
    Feb 2013
    Posts
    8

    Default

    Quote Originally Posted by jdgtunc21 View Post
    Hi Billie.

    Did you get it fixed? Go here if you can't get registered. Click "Romance Rewards Coordinator" to submit a ticket/request to Couples to fix it
    Yes I did thank you! I tried registering from my iPad.....went on my desktop and it worked just fine

  11. #11

    Default

    I only have apple products so had to log on at work no problem mon all figured out now. Thanks!!

  12. #12
    Join Date
    Jan 2011
    Posts
    64

    Default

    @hishoneypot,
    Just download Firefox on your Mac and you'll be able to do it from home. That's what I did

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