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  1. #1
    Join Date
    Jun 2013
    Posts
    3

    Default Room Request at CSS

    How do i go about requesting a certain floor and/or room ? I looked on romance rewards and did not see a spot for this info.

    Thanks

  2. #2
    Join Date
    Mar 2011
    Posts
    197

    Default

    You may make your request at Check-In when you arrive at the resort. They will try to accommodate you but there is no guarantee. Their policy states that room requests cannot be made before your arrival time. On our 3 trips to CSS we have been lucky with our room requests when we checked in, but would be happy with any room we received!

  3. #3
    Join Date
    Sep 2010
    Posts
    316

    Default

    When you do your pre-checkin, you can put down any special requests you may have, although there is no guarantee you will get them.

  4. #4
    Join Date
    Jul 2010
    Posts
    2,402

    Default

    At checkin, no guarantees though

  5. #5
    Join Date
    Dec 2012
    Posts
    328

    Default

    I just e-mail Customer Relations and put my request in. Of course, they said it was not guaranteed but I did get what I wanted when we arrived.
    Linda & Nick
    CSA - Oct 2004 (for our wedding!!!)
    CN - March 2006, Nov 2013
    CSS - March 2013

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