Greetings to all:

We have been hearing some grumblings about length of time waiting at the airport in Barbados. there is a simple fix.


So that we may continue to provide our guests with timely and complimentary transfers from the airports to our resorts in both Jamaica and Barbados, we require arrival flight details no later than 7 days prior to arrival. Failure to provide flight details may result in long delays and/or elimination of this included benefit.

There are two ways to send us your flight details:

1. Romance Rewards members, use the pre-check in form at Romance Rewards
2. Non-Romance Rewards members at Submit Ticket - Couples Resorts - Couples Resorts Helpdesk and Support

Upon arrival to Montego Bay Airport, please proceed to the Couples Resort Lounge, conveniently located outside the Immigration and Customs area. Your complimentary shuttle from Montego Bay (Sangster International) airport has been arranged as long as flight details have been provided as per above.

If you are staying at Couples Swept Away or Couples Negril resorts, your drive to Negril will take approximately 1 hour and 30 minutes. If you have booked at Couples Tower Isle or Couples Sans Souci, your driver will take you to Ocho Rios, about an hour and forty-five away minutes from Montego Bay.

Couples Barbados is just a 15 minute drive from Grantley Adams International Airport. Round-trip transportation to Couples Barbados is included as long as flight details have been provided as per above.

Please be guided accordingly.