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Thread: Pre Check-in

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  1. #1
    Join Date
    Jan 2010
    Posts
    18

    Default Pre Check-in

    I am curious about the pre check-in asking if I will be celebrating anything. Let me first say, this coming October will be my sixth stay at Couples Negril. On each of my previous visits, I filled in the pre check-in question indicating we are celebrating either my birthday or my anniversary. In our previous five visits, Couple have not acknowledged any of our special days. So I am curious as to why this question is on the pre check-in form. I would like Randymon or another Couples management person to respond. Has Couples done anything for anyone else on their special day?

  2. #2
    Join Date
    Sep 2010
    Posts
    533

    Default

    We have celebrated my husband's Birthday at CSS and on that day they left a beautiful carved fruit tray with a bottle of bubbly. Very thoughtful and impressive.

  3. #3
    Join Date
    Jul 2009
    Posts
    1,160

    Default

    Four anniversary visits to Couples Resorts, including the one we were married at, and it was "recognized" on each trip with a bottle of bubbly and more! Oh by the way...we also mention it at check-in.

  4. #4

    Default

    We were married at COR, went back for 5 year anniv and headed back for 7 year in a few weeks. We have never had anything done for us either.

  5. #5
    Join Date
    Jun 2009
    Posts
    312

    Default

    Tell them at check in, too.
    One Love,
    Mya

  6. #6
    Join Date
    Feb 2010
    Posts
    78

    Default

    Dang I just did the pre check in yesterday and didn't even see this question?

  7. #7

    Default

    I did it yesterday as well and did not see this question...

    Victoria&Daniel

  8. #8

    Default

    I think you do have to say something to someone out on the property. I usually mention it's our anniversary to the reservation agent when we check in and more times than not something happens. A special note in our room with a gift from management, a special treat for dessert at dinner or just something special like champagne deliver to our table with strawberries. Just speak up a little and see what happens!

  9. #9
    Join Date
    Jun 2009
    Posts
    1,036

    Default

    I didn't see it either. Can we go back and add it?

  10. #10
    Join Date
    Apr 2010
    Posts
    80

    Default

    We are bringing a newbie couple with us who celebrate their 50th wedding anniversary in a couple of weeks. Do you thing too much time has passed between September and December to mention their anniversary to Couples??

  11. #11

    Default

    A couple of days after we arrived, a staff member delivered a bottle of bubbly to our room with a note that said Have a Wonderful Honeymoon. It was really nice and the gesture made our day.

    Victoria&Daniel

  12. #12
    Join Date
    Jun 2009
    Posts
    1,953

    Default

    We are always there for my hubby's birthday and they have always presented him with a special dessert. I have told the guest services though.
    Vicky

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