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Thread: Room request

  1. #1
    Join Date
    Jan 2014
    Posts
    6

    Default Room request

    Is it possible to request a certain room location? We are booked for the Garden veranda suites

  2. #2

    Default

    Quote Originally Posted by Mugz2020 View Post
    Is it possible to request a certain room location? We are booked for the Garden veranda suites
    Couples recently posted that room requests are not available. You'll be guaranteed your room category, but specific requests will not be honored before check-in. If you want to ask for a particular room, you can do so at check-in, but you'll only get it if its available at that time.

  3. #3
    Join Date
    Jul 2010
    Posts
    2,400

    Default

    Just REQUEST when you check in, no guarantees.

  4. #4
    Join Date
    Jul 2009
    Posts
    1,168

    Default

    Yes, contact the resort directly and you can request a certain building or even a certain room. On the flip-side of that request is that Couples doesn't have to honor it...but we've always seen them really try (and usually come through). The good thing is that no matter what building/room you're in, it's all irie!!

  5. #5
    Join Date
    Jun 2009
    Posts
    612

    Default

    You may need to wait a day or so for your location to open up, but yes, Couples will do their very best to accommodate!!

  6. #6
    Join Date
    Apr 2012
    Posts
    472

    Default

    No.

  7. #7
    Join Date
    Aug 2009
    Posts
    248

    Default

    Quote Originally Posted by Mugz2020 View Post
    Is it possible to request a certain room location? We are booked for the Garden veranda suites
    They will tell you they don't but we have gone 6 times, and of those 6 times we have either had the same room or a room in the same building. They can't guarantee you that room but they will do their best to get it for you if it is available or will become available during your stay. I always get my T.A. to put it on my paperwork. Good luck and as previously said it will all be Ire MON!

  8. #8

    Default

    Which building do you request, Waynel?

  9. #9
    Join Date
    Aug 2009
    Posts
    248

    Default

    Building 26. We have had room 2125 on ground level 4 of our last 5 trips. Last year it was occupied when we arrived and they gave us room 2127 in the same building just on the 2nd floor. This building is right in the middle of the resort. Great location!

  10. #10
    Join Date
    Aug 2009
    Posts
    248

    Default

    They did offer us room 2125 when it became available 2 days later but we just didn't want to pack and unpack again. 2127 was fine!
    Last edited by Waynel; March 29th, 2014 at 08:17 PM.

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