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  1. #1
    Join Date
    Mar 2011
    Posts
    21

    Default Club Mobay Etiquette

    When using the Club Mobay arrival service, where does the rep meet you? If there is a line and you cant see them, do you skirt around the line until you find them? Thank you!

  2. #2
    Join Date
    Dec 2009
    Posts
    655

    Default

    You can't miss them. They are on the ramp well before you get to the immigration area and will be holding a sign with your names on it.

  3. #3

    Default

    When you disembark the plane you will see the rep holding a paddle with your name on it at the bottom of the ramp.

  4. #4
    Join Date
    Aug 2009
    Posts
    248

    Default

    Quote Originally Posted by angie1026 View Post
    When using the Club Mobay arrival service, where does the rep meet you? If there is a line and you cant see them, do you skirt around the line until you find them? Thank you!
    They meet you right after you debark from the plane before you get to the long lines. No worries they will find you .

  5. #5

    Default

    Once you are off the plane, you will go through your gate and then down a ramp. Your Club Mobay rep will be waiting for you at the bottom of the ramp with your names on a board. You should have no trouble finding your rep. Also you can go to the Club Mobay website and the have pictures of the area where they will be waiting for you. Have a great trip!

  6. #6
    Join Date
    Sep 2013
    Posts
    20

    Default

    We were met at the gate as we got off the plane. The rep. was holding a sign with are name on it. We followed her through the airport by-passing all the lines. We did have to stop at Customs but we went to the front of the line. We then went and dropped off our bags and checked in with the Couples Desk. We had our choice of either the Club Mobay Lounge or the Couples Lounge until our shuttle departed. It's one of those things that works great if the airport is busy but not needed if your plane is the only one arriving at that time. We did not use Club Mobay when we left.

  7. #7
    Join Date
    Mar 2011
    Posts
    21

    Default

    Great...Thanks so much for the responses! Only 2 more days!

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