We have been to Couples numerous times. Despite this, I have never received any emails from Couples regarding their rates or in fact any other subject. You would think that their marketing department would give information to persons who have stayed multiple times. Despite the obvious interest in getting information regarding rates displayed on this board, Couples has chosen to stay silent. In fact it stays silent regarding almost all comments. I find this neglect rude and thoughtless. All I expect is timely information regarding rates. I ask is this to much to ask for? I am disappointed in Couples. During our last stay occupancy rates were way down. Perhaps Couple's lack of respect for their customers is coming home to roost. Also, it seemed to us that the hotel had lost some of its purpose last time we were there. Any comments?