Results 1 to 19 of 19
  1. #1
    Join Date
    Sep 2009
    Posts
    1,306

    Default I really did look.

    hope this hasn't been asked to many times in regards to the love away plan.

    Does couples send you an email reminder before each month payment or just when you get down to the wonderful 45 day mark.

    Just wondering our first payment is due. Hasn't been posted to bank yet ( first time I can't wait to see money come out of account.)

    6 months 5 days to go!!!!!!!!!

  2. #2
    Join Date
    Jun 2009
    Posts
    729

    Default

    I don't know but please let us know what happens....

  3. #3

    Default

    Mine comes out on the 30th of every month. Which is the day I booked. Payment number five just came out. I did not receive any notification before it is removed.

  4. #4
    Join Date
    Jun 2009
    Posts
    328

    Default

    So far, our Loveaway Plan payments are posted to my credit card account every month. Couples has not sent any monthly email reminders.

    10 days and we'll be back at CSA

    Jamaica soon come. Bob Marleys for everyone!!!

    Mike and Monica
    Jamaica Soon Come.
    CSA Torch Holder 2012

  5. #5
    Join Date
    Jun 2009
    Posts
    2,363

    Default

    We haven't received any email reminders, but we have received an email from Couples stating that the payment has been made.
    Juliann & Jeff
    Jamaica Soon Come

  6. #6

    Default

    Hi - we do send monthly email reminders. Perhaps they are getting caught as junk or spam?

    Couples Resorts

  7. #7
    Join Date
    Sep 2009
    Posts
    1,306

    Default

    Maybe, but I've been looking. I know it took my bank 4 days to post withdraw the first time so maybe that all it is.

    Or we did call and use the " best deal guaranty" a few Wed. ago, would that change the day of our plan?

    First time in my life I can't wait to see money come out, this must be a sickness.

  8. #8
    Join Date
    Aug 2009
    Posts
    51

    Default

    It might be worth a double check to see if the e-mail system is working. I signed up in March and have never received an e-mail. I checked my junk e-mail box and called to be sure couples has my correct e-mail address. We are 70 days out and I know my balance payment is coming soon. We can manage without the e-mail but are curious if the system is working.

  9. #9
    Join Date
    Jul 2009
    Posts
    1,763

    Default

    We have never received an email notification from Couples. Has anyone???
    Last edited by Wally; December 3rd, 2009 at 09:44 AM. Reason: Added question
    [
    CN 2006, CSS 2009, CN 2009, CN 2010, CTI 2010, CN 2011, CSS 2012, CN 2012, CN 2013, CSA 2014, CN 2014, CSA 2015, CN 2015

  10. #10
    Join Date
    Sep 2009
    Posts
    1,306

    Default

    No email here except for comfirmation.

  11. #11
    Join Date
    Jun 2009
    Posts
    117

    Default

    I didn't receive any emails or reminders, but once the first month's came out we knew when to expect it every month. I think I had asked at the time of booking which day it would come out, which was the same day every month.

    No worries, we knew when it was coming out and we knew when the payment in full was due by, so it wasn't a big deal for us.
    Melea & Joseph
    CN - '06, '07, '08
    CSS and CSA - '09
    CSA - '10

  12. #12
    Join Date
    Jun 2009
    Posts
    308

    Default

    Same here - we just see the credit card payment go through. I don't see emails in my inbox or in my spam folder regarding the payments, but, then again, I know they're coming, so it's not really a problem.

  13. #13

    Default

    Quote Originally Posted by randymon View Post
    Hi - we do send monthly email reminders. Perhaps they are getting caught as junk or spam?
    Randy - this might need to be checked. I, along with 2 other couples, have been having payments deducted since March and the only email that was received by any of us was the initial confirmation of the reservation.
    Pam Brown
    Norman, OK
    Couples Preferred Agency/Couples Specialist

  14. #14

    Default

    I am looking into this. Thanks everyone for the heads-up.

    Couples Resorts

  15. #15
    Join Date
    Sep 2009
    Posts
    1,306

    Default

    First payment has been posted to bank!!!!!!! I think the hold up is with my bank.

    Thanks for the help everyone.

  16. #16
    Join Date
    Aug 2009
    Posts
    51

    Default

    Thanks Randy! I received an e-mail notifying me of a payment being posted. It even give the total balance and how much I have paid so far. This really makes it easy to make sure everything is on track. Kudos...

  17. #17

    Default

    Are we able to make payments in addition to the love away amount each month? Or do we just pay the balance 45 days in advance of the trip?

  18. #18
    Join Date
    Jun 2009
    Posts
    450

    Default

    I booked in June and hadn't received an email until just a few days ago. Must be because Randy looked into it (Thanks Randy!). Although I can see the deduction on my credit card each month, it's nice to have an email reminder.
    Last edited by cypresspeeps; December 15th, 2009 at 02:27 PM.

  19. #19

    Default

    Quote Originally Posted by DreaminofJamaica2010 View Post
    Are we able to make payments in addition to the love away amount each month? Or do we just pay the balance 45 days in advance of the trip?
    Yes, you can make additional payments. Just call Couples, if you booked with them directly, or your TA.
    Pam Brown
    Norman, OK
    Couples Preferred Agency/Couples Specialist

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •