We stayed at CSA 27 Nov - 4 Dec. When we checked in we showed our Romance Rewards card, received our gifts and off we went. We've just booked CSS for 29 Jan and checked our romance rewards balance and we haven't yet been credited for our stay. Wondering how this is done and if it will be done before we go on the next trip? We sent an e-mail to the romance rewards department but have heard nothing back yet. Thanks!