We booked a trip to CN for 6/29-7/6. I know there is a risk of hurricane though slight. We did not buy insurance. If there is a hurricane while we are there does the resort give any kind of credit for another stay or anything along those lines?
You really should but the insurance. For only $158 it's a cheap security blanket, especially for hurricane season.
Here is the Couples Hurricane Policy from the website. I'm not sure if it also applies exactly the same for 2010:
Couples Resorts 2009 Hurricane Policy
Couples Resorts strongly advocates the purchase of Travel Insurance in order to minimize any potential financial loss, as the company is under no legal obligation to offer any form of compensation related to any storm event.
The following policy, offered as a gesture of goodwill and without prejudice, applies to the hotel portion of the stay only. All airline related questions and policies should be directed to the appropriate carrier.
In the event of an imminent hurricane, Couples Resorts will post regular advisories on the message board. to inform guests of the travel dates covered by the Hurricane Policy. The message board will be updated for as long as it is necessary. If your travel date is not specified, standard cancellation/no-show penalties will apply.
Couples Resorts utilizes the official website of the National Oceanic and Atmospheric Administration (www.noaa.gov), to determine projected path and strength probabilities. If a storm has been declared a hurricane and the resorts/destination appear within the "Cone of Influence" on the 3-Day Tracking Map, the following policies and procedures will apply.
On Property Guests:
If guests feel the need to leave, Couples Resorts will issue a hotel credit valid for travel July 15 through December 15, 2009 or July 15 through December 15, 2010 for the number of nights interrupted. In the event that guests are forced to extend their stay due to storm related flight delays, Couples Resorts will charge the applicable nightly rate for each extended night, to be paid upon departure.
In the event that guests are unable to arrive as scheduled due to flight cancellations or resort closure, the following options are offered:
1. Guests may elect to arrive within 30 days after the storm has passed.
* The same number of nights without an increase in the nightly rate. In this case, Couples Resorts will make every effort to confirm the dates and original category.
* Stay for fewer nights, in which case Couples Resorts will issue a hotel credit valid for travel July 15 through December 15, 2009 or July 15 through December 2010 for the number of nights. Subject to availability at the resort.
* If the resort is damaged and the resort remains closed for an extended period of time, guests may elect to stay at one of the other available Couples Resorts at the same rate and, if available, comparable category. Should this option be utilized, no further compensation will be offered.
2. Guests may elect to postpone arrival for more than 30 days after storm has passed.
* Couples Resorts will authorize a full (Hotel Only) credit for travel July 15 through December 15, 2009 or July 15 through December 15, 2010. Couples Resorts will guarantee the original rate (and category, if available) regardless of travel dates.
Couples Resorts may, at its sole discretion, require that all arriving guests reschedule their visit until after the storm has passed. Should such notification be issued a full (Hotel Only) credit will be authorized for travel July 15 through December 15, 2009 or July 15 through December 15, 2010.
Couples Resorts will guarantee the original rate (and category, if available), regardless of travel dates. Arriving guests who elect to arrive, despite our announcement to the contrary, do so with the implicit understanding that no compensation will be forthcoming for any disruption on services and/or inclusions which may occur as a result of the storm.
Randall L. Russell
Senior Vice President for Sales and Marketing
Just an FYI, we bought the travel insurance through Access America, and didn't realize it didn't cover hurricanes until we got the policy information after the confirmation of our purchase. And it was rated an "A" on the travelinsurancereview.net. So check, double check, and triple check your coverage before you purchace your policy so you won't end up in the mess we did.