Please understand that we are unable accept any specific room, building or floor requests in advance. Daily arrivals and departures prevent us from making any guarantees and we do not want our guests starting your stay with us disappointed that a specific room, floor or building has not been confirmed.
Not only are we trying to avoid your disappointment, but our front desk staff is taking too much unwarranted heat from arriving guests who are unwilling to accept "I'm sorry, but it is not available" for an answer.
We want your stay with us to be fantastic and memorable AND we want our staff to look forward to the wonderful role they play everyday. As a result - and I am acknowledging that this will not stop the requests 100% - we will be rejecting and/or editing all future posts that appear to be requesting specific rooms, floors or buildings.
Last edited by Couples Resorts; November 9th, 2013 at 07:13 AM.
Reason: Needs to be reposted