I know that couples doesn't allow room requests but can you request a ground floor room? We have booked a beachfront suite and I recently saw a picture of the stairs (spiral stairs), and I am partially blind and this will be a real struggle for me. Are the stairs to the beach front suites spiral or are they like the stairs to the other rooms straight? When we were there last I never paid any attention to the stairs, and never even thought about it until now. Will I be able to request a ground floor room, or will couples not allow this? If they aren't spiral then I will have no issue. Thanks!